The objective of the whistleblowing procedure is to provide clear operational indications on the subject, contents, recipients and methods of transmission and subsequent management of reports.
There is no exhaustive list of crimes or irregularities that can constitute the subject of whistleblowing. Reports concerning behaviors, risks, crimes or irregularities, committed or attempted, to the detriment of the company and/or public interest, of which the employee/collaborator has become aware within the scope of or by reason of the employment relationship are considered relevant. .
In particular, the report may concern actions or omissions:
Whistleblowing is not about reporting:
The reporting party must provide all the useful elements to carry out the necessary checks and investigations to confirm the validity of the facts reported.
The report must therefore contain:
Anonymous reports will be taken into consideration for verification only if they relate to particularly serious facts.
The internal reporting channels, made available by Clinica, are adequate and suitable to ensure the confidentiality of the identity of the reporter.
Reports can be made in the form:
WRITTEN FORM
By paper mail (registered letters). The report must be inserted in two closed envelopes: the first with the reporting person's identification data together with a photocopy of the identification document; the second with the report, in order to separate the identifying data from the report. Both must then be placed in a third closed envelope bearing the words "reserved for the RPC" on the outside.
The reporting form can be found on the website or on the web noticeboard of the Centro Paghe Studio Web platform, where this procedure can also be found.
ORAL FORM
At the request of the whistleblower, a direct meeting is set up with the Corruption Prevention Manager, agreeing an appointment at the email address: rpc@clinicadentale.net. The meeting must be held within a reasonable time. At the end of the meeting, a report is drawn up which must also be signed by the reporting person. A copy of the report will be given to the person making the report.
a) Subject to whom the report is reported
The art. 4, paragraph 2, of the Decree provides that the management of the internal reporting channel can be entrusted to a natural person within the organisation. Clinica Dentale has therefore appointed an internal contact person, identified in the person of Dr. Fochesato Alessia.
This entity is dedicated and has autonomy in terms of verification and investigation (intended as impartiality and independence).
The subject appears to be specifically and adequately trained:
on privacy and is authorized to process personal data;
on the discipline of whistleblowing.
In light of its requirements, the identified subject is suitable to guarantee an adequate level of protection of confidentiality, the identity of the whistleblower and the content of the reports.
b) Receipt of the report
The manager of the report is required to provide the reporting party with the acknowledgment of receipt within seven days of submitting the report itself.
This notice must be forwarded to the address indicated by the whistleblower in the report. In the absence of this indication, it is possible to consider the report as unmanageable pursuant to the whistleblowing regulations and possibly treat it as an ordinary report.
In the case of anonymous reports, if they are timely and supported by suitable documentation, they will be equated with ordinary reports and therefore treated in accordance with internal regulations. In any case, anonymous reports must be recorded and stored.
c) Admissibility of the report
As a preliminary matter, an assessment must be carried out regarding the existence of the essential requirements of the report in order to evaluate its admissibility.
It is necessary to check:
In the event that the report is inadmissible, it is archived while still guaranteeing the traceability of the supporting reasons.
d) Investigation and verification of the report
After having assessed the report as admissible, we proceed with the investigative activity (investigation) necessary to follow up on the report, through hearings and acquisition of documents.
The objective is to proceed with specific checks, analyzes and assessments regarding the reported facts, also in order to provide any recommendations regarding the adoption of necessary corrective actions.
Once the verification activity has been completed, the report manager can:
All phases of the assessment must be traced, archived and kept for a maximum of 5 years. Pursuant to the provisions of the decree, the confidentiality of the identity of the reporter, the person reported and all the people involved and/or mentioned must be protected at all times.
e) Response to the reporter
The manager of the report must provide feedback to the reporter within three months from the date of acknowledgment of receipt.
At the end of the three months the following must therefore be communicated:
f) Reporting
The person responsible for managing reports prepares the report containing the reports received in the reference period on a six-monthly/annual basis. The report must include the status of each report and any actions taken.
A) Obligation of confidentiality regarding the identity of the whistleblower
The identity of the whistleblower is protected in every context following the report: it cannot be revealed without his express consent and all those involved in the management of the reports are required to protect the confidentiality of this information. Violation of the confidentiality obligation falls under disciplinary responsibility.
B) Prohibition of discrimination against the whistleblower
The Decree prohibits any form of retaliation and discrimination against the whistleblower (disciplinary sanctions, demotion, suspension, dismissal...). Protection cannot be guaranteed if the reporting party has acted in bad faith (false or defamatory accusations) or has contributed to the commission of illicit conduct.
In the event of a slanderous or defamatory report, the criminal and disciplinary responsibilities of the person making the report remain unaffected.
Any forms of abuse of this procedure are subject to disciplinary responsibility, such as for example. opportunistic reporting to harm other subjects and any other intentional exploitation.
Civil liability insurance coverage towards third parties and workers:
Clinica Dentale srl: REALE MUTUA Policy 2023/03/2537934 - Clinica Dentale Vinord sr): REALE MUTUA Policy 2022/03/2507345